What Employers Can Do When They Cannot Identify An Effective Accommodation

The Job Accommodation Network (JAN) provides guidance on how employers can address situations where identifying effective accommodations for employees with disabilities becomes challenging within the framework of the Americans with Disabilities Act (ADA). JAN recommends a collaborative approach, involving the employee in discussions, reviewing previous accommodation attempts, and seeking external resources if needed. Employers are advised to explore trial accommodations, assess reassignment to available positions, and conduct individualized assessments to determine whether providing the accommodation would result in undue hardship. JAN also offers real-life examples of successful accommodations to illustrate potential solutions for various workplace scenarios.

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