Licensing Administration is providing this communication to provide important information about procedural updates related to the issuance of renewal Certificates of Compliance. In August 2022, the renewal process was updated to require the Civil Rights Compliance Attestation (HS2125) be submitted together with the renewal application to Licensing Administration. Feedback with this procedure change has been favorable.
In reviewing our procedure for issuing the renewal Certificates of Compliance, we have found a significant number of providers request changes to their licenses after a renewal has been issued but before the current license expired. This adds an increase in processing time as we then must revise the unexpired license and reissue the renewed license. As a result, it slows down the process to issue the other renewals in queue. Therefore, our procedure has changed. The renewal Certificates of Compliance will not be issued until the current Certificate of Compliance is within 30 days of expiration. This procedural change will better facilitate the timely and accurate issuance of renewal Certificates of Compliance.
Below are a few reminders:
- The Bureau of Equal Opportunity no longer issues an approval letter after submission of the Civil Rights Compliance (CRC) Attestation (HS2125). The renewed Certificate of Compliance verifies that the CRC Attestation (HS2125) was accepted/approved.
- The Civil Rights Compliance Attestation (HS2125) can be found using this link:
CRC_Attestation_ Fillable.pdf (pa.gov)
- Licensing Administration frequently uses email for communication, including emailing of the Certificate of Compliance. Therefore, Licensing Administration must be notified of email changes. The renewal application should also include current email addresses.
- When contacting Licensing Administration, please include the following in the subject line of the email: REASON – AGENCY/FACILITY NAME – LICENSE/CERTIFICATE NUMBER.
- The reason can be RENEWAL, QUESTION, REQUEST, REVISION, etc
- The contact information for each Program Office served by Licensing Administration is as follows:
- Office of Children, Youth and Families (OCYF): [email protected] 717- 787-9763
- Office of Mental Health & Substance Abuse Services (OMHSAS): [email protected] 717-703-0006
- Office of Long-Term Living (OLTL/BHSL) – Personal Care Homes & Assisted Living Residences: [email protected] 717-705-0382
- Office of Developmental Programs (ODP): [email protected] 717-787-6958
- Licensing Administration Director: [email protected] 717-705-6954
Thank you for your patience as Licensing Administration continues to refine our procedures to best serve the needs of our providers, partners, and stakeholders
