The purpose of this communication is to outline acceptable modifications of the key tasks and activities required during the management of incidents. This communication highlights these strategies and gives additional detail to allow for a thorough incident response and investigation while maintaining social distancing protocols. In addition, the Enterprise Incident Management (EIM) system will be modified to allow users to document incidents related to the COVID-19 virus via an indicator question added to all incident reports.
Modifications of the incident management process due to COVID-19 will remain in effect until further notice.
